IT Services

Business Email Solutions

Professional email with organised administration.

Set up domain-based email, migrate agreed mailboxes and configure the authentication and access settings your business needs.

Technology team reviewing a digital environment
DIGITAL ARTICIT Services
THE RIGHT START

Professional email with organised administration.

Business email brings together identity, communication and account administration. We help plan mailboxes, shared addresses and user access, then configure a suitable hosted email platform. Existing messages and calendars may require a staged migration depending on the source system. We also review domain authentication and sending services so legitimate business tools are accounted for when configuring email records.

WHAT WE CAN HELP WITH

A documented setup with clear ownership

We agree the priorities and deliverables with you before work begins. Your proposal defines the features and activities included.

01

Mailbox planning

Map users, aliases, shared addresses and storage needs to suitable licences and the features available in the selected platform.

02

Domain configuration

Configure the required mail routing records and verify domain ownership without overlooking other services using the same DNS zone.

03

Mail migration

Transfer agreed mailbox data using supported tools, with a pilot move and clear expectations for items that cannot transfer.

04

Sender authentication

Configure and validate supported SPF, DKIM and DMARC settings after identifying the services authorised to send on your behalf.

05

Account protection

Set up supported multi-factor authentication and recovery options, and agree processes for joining, leaving and delegated access.

06

User handover

Provide practical guidance for signing in, supported devices and common administration tasks, with escalation routes for unresolved issues.

HOW WE WORK

Assess the environment before making changes

Clear checkpoints give your team a chance to review the work and resolve important decisions at the right stage.

  1. 01

    Discover

    Inventory users, mail data and authorised sending services.

  2. 02

    Plan

    Agree the platform, licences and migration window.

  3. 03

    Deliver

    Configure authentication and test a pilot mailbox migration.

  4. 04

    Review & hand over

    Move remaining users and verify delivery, access and administration.

PLAN WITH CONFIDENCE

What we'll clarify together

We review the agreed configuration and provide operating notes for the delivered scope. Account ownership, recurring provider charges, backup checks, update responsibilities and support coverage are documented so essential tasks have a named owner.

Have an existing setup? Share what works, what causes problems and what you want to achieve. We'll use that starting point to define a suitable scope.

Useful information for our first conversation

  • An inventory of current domains, providers, applications and affected users.
  • The access available to your authorised administrator and any existing support agreements.
  • Acceptable change windows, important data and the recovery priorities for your business.
Let's discuss the details
COMMON QUESTIONS

Before you get started

Practical answers about Business Email Solutions.

Ask us another question
Can you guarantee every email reaches the inbox?

No. Recipient systems also consider sender reputation, message content and user behaviour. Correct authentication is an important foundation but cannot guarantee inbox placement.

Will old messages and calendars move?

Supported data depends on the source and destination platforms. We confirm the migration inventory and limitations before transferring accounts.

Are email licences included?

User subscriptions and storage upgrades are separate unless stated in the proposal. We identify expected recurring costs before setup.

LET'S BUILD THE NEXT STEP

Tell us what you want to achieve.

Start with a conversation about your priorities, existing setup and the support you need.

Talk to Digital Artic